Domande frequenti

CHRISTMAS 2020, WHEN TO ORDER TO RECEIVE THE ORDER BEFORE CHRISTMAS?

 

We cannot guarantee delivery of orders by Christmas, for orders placed after December 15th for Europe and December 16th for Italy.

Any delays by the courier in the transit of the shipment are not up to us.

HOW LONG DOES A SHIPPING TAKE TO ARRIVE?

It is necessary to consider a period of 24/48 hours max for the departure of the order, after which you will receive the shipment tracking via email, from that moment your shipment will be in transit and can take from 2 to 3 days depending on the destination area.

WHERE CAN I SEE THE TRACKING OF MY ORDER?

The tracking of the shipment is visible in your customer account next to the order number. In any case, you will receive an automatic fulfillment email with relative tracking, as soon as your order has been processed. 

WHY HAVE I NOT RECEIVED ANY CONFIRMATION MAIL AFTER PLACING THE ORDER?

Check the SPAM of your email, you will surely find it there.

 

WHAT MATERIAL ARE YOUR T-SHIRTS IN?

They are made from 100% organic premium cotton.

I HAVE RECEIVED YOUR DEFECTIVE PRODUCT, WHAT SHOULD I DO?

If you encounter a problem with the product, please write to info@independentrepublic.it within 14 days of receiving the order. We will 100% solve your problem.

CAN I PAY ON DELIVERY?

No, there is no cash on delivery method.

CAN I PAY BY CARD?

Of course you can pay with any type of card, paypal or apple pay.

COVID-19 .. DOES MY ORDER ARRIVE THE SAME?

Of course, despite the period we continue to quietly process all orders, you may notice days of delay in delivery compared to the expected time only if your city is in this list:

https://www.gls-italy.com/images/webmail/2020/NEWS_Coronavirus.pdf

WHERE CAN I SEE YOUR REVIEWS?

Here are all ours reviews guaranteed and controlled by Trustpilot.