Frequent questions

HOW LONG DOES A SHIPMENT TAKE TO ARRIVE?

A maximum of 24/48 hours must be considered for the order to be dispatched, after which you will receive the shipment tracking by email, from that moment your shipment will be in transit and can take from 2 to 3 days depending on the destination area.

WHERE CAN I SEE THE TRACKING OF MY ORDER?

The shipment tracking is visible in your customer account next to the order number. You will still receive an automatic e-mail with relative tracking, as soon as your order has been processed.

WHY HAVEN'T I RECEIVED ANY CONFIRMATION EMAIL AFTER PLACING THE ORDER?

Check the SPAM of your mail, you will surely find it there.

WHAT MATERIAL ARE YOUR T-SHIRTS IN?

They are 100% organic premium cotton.

I RECEIVED YOUR DEFECTIVE PRODUCT, WHAT SHOULD I DO?

If you find a problem with the product, please write to info@independentrepublic.it within 14 days of receiving the order.

HOW DO I GO FOR THE SIZE

Consult the size guide and compare the measurements with your t-shirt/sweatshirt.

it is the safest method to avoid mistakes.

The fit of our products is unisex and normal fit.

CAN I PAY ON DELIVERY?

Yes, the cash on delivery method of payment is available.

at the moment only if you order from Italy.

CAN I PAY BY CARD?

Of course you can pay with any type of card, paypal or apple pay.

I NEED TO GIVE A GIFT, IS IT POSSIBLE TO HIDE THE PRICE?

Of course, the recipient will not receive the price in the package received by email, only the email entered at the time of the order will receive the receipt with the details and prices of the order.

HOW DO I GET FREE SHIPPING?

Sure, reaching a total of €80 in your order from Italy, or €150 from the rest of Europe. Visit the Shipping page for more information

CAN I CHANGE THE SIZE?

Yes, easily and for free. Find out more on the Exchange and Returns page